Shipping & Returns


If we cancel any order we will offer a refund or credit to your account the price paid by you.

Currently, we only deliver/ship to United Kingdom.

1. We shall attempt to fulfil all orders in accordance with our terms and conditions.
2. Delivery is by Royal Mail, with costs dependant on weight/total price of goods, which is automatically calculated in your shopping cart when purchasing items
3. We will arrange for the Products to be delivered to the address for delivery indicated on your Order
4. We aim to ship all products within 2-14 business days, but no longer than 21 business days. If a situation arises that will delay your order, in any way, we will contact you by email.
5. The period stated within which your orders are dispatched is approximate
6. We shall have no liability to you for any delay in the delivery of products ordered or any other matters to the extent that the delay is due to any event outside our control.

Returns

Broken or damaged items will be replaced when returned to us.
We do not refund postage or packing fees or other charges incurred.

Change of mind or wrong size orders are not exchanged or refunded
so please email in first instance with any queries.

Goods must be returned within 7 days, and be in new, unused,
prefect condition, with any product packaging intact.

CD's, DVD's,Herbs,Incense, Powders and Resins are NON REFUNDABLE and NON RETURNABLE

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